Hotel Manager
Tipologia azienda: Alberghi / hotel
Località: Firenze Toscana
Studi minimi: certificato di post diploma
Esperienza minima: 3-5 anni
Tipo di contratto: Altro

Descrizione offerta

On behalf of a prestigious independently owned hotel group based in Rome, we are currently recruiting for the position of HOTEL MANAGER to lead  the team of their brand-new 4-star deluxe hotel with 56 stylish bedrooms in the heart of Florence

Role mission

The Hotel Manager will have overall responsibility for the day-to-day running of the hotel, ensuring that consistently high levels of service are maintained. With the support of Senior Management and the Marketing & Revenue Division of the group, the Hotel Manager will contribute to the hotel’s success through management of the team and maintaining effective cost controls. It will be vital to build on an environment in which the team are motivated, supported and encouraged in order to maximize customer satisfaction and hotel reputation while ensuring that revenue targets are reached.

Key responsabilities

  • Lead the management team of the hotel to implement all policies and plans and to contribute to the development of these plans.
  • Control, Plan & Monitor performance targets for each department.
  • Ensure high standards in relation to the condition and presentation of the property at all times.
  • Work to consistently improve customer satisfaction levels.
  • Work to ensure staff development is achieved consistently across all departments
  • Ensure the control of costs and productivity throughout the business.
  • Develop improvement actions, carry out costs savings and strive for success on all targets.
  • Coordination of the execution of all activities within the hotel and relevant follow up.
  • Determination of the workforce, recruitment and hiring of new staff, supervision of sufficient induction.
  • Execution of performance reviews and training of staff and managers alike.
  • Be accountable for responsibilities of department heads in their absence.
  • Ensure compliance with the regulations of the employment legislation, occupational health & safety legislation, HACCP, fire regulations and other legal requirements.

The ideal candidate for this position:

  • Will be 30/40 years old
  • Fluent in English, additional language spoken will be considered a plus
  • Bachelor degree and/or specialized studies in Hospitality & Hotel Management
  • International working experience will be considered a plus
  • Will have a minimum of 2 years Hotel Management experience in the hotel sector, ideally in a similar or larger-sized operation with a  background in Administrative and Food & Beverage Operations
  • Will be accustomed to managing, dynamic teams in a busy environment.
  • Will have a proven track record of delivering results through effective management and operational excellence
  • Will be an excellent motivator and have experience of leading and inspiring teams of people
  • Will have a natural, hands-on approach in ensuring that exceptional customer service is delivered to all guests
  • Will have a proven ability to offer and implement independent solutions to various issues as they arise.
  • Will possess excellent communication skills, proactivity and flexibility
  • Will have a smart professional outlook and acumen for business and changing business environments

Location: Florence, Tuscany




Requisiti richiesti

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